POLICY

Orders

For your order, you may check your order status under ‘Purchase History’ under SO2 ONLINE STORE account. Any further inquiry regarding your order, please do contact us via our Customer Service.
Cancel Order

For any order which is haven’t made the payment, you are able to modify or cancel. However after the payment had been made, the order is not able to cancel and not refundable. We are not accept any return goods, please contact our customer service for further assistance.
Size

For our products, it will be distinguish into different size according the source of items. You may refer to our size chart for every single product. Our products is highly depends on each product cutting and style, therefore all the size of product will not be standard. Once the size sold out, the size of product will not be restocked.
Payment Method

SO2 uses Paypal and Direct bank transfer as payment options. Paypal allows you to make payments via your credit/debit card or Paypal account. You will get a confirmation notice to your email while the payment is done. Any further payment confirmation or inquiry, you can refer to our customer service or contact our person in-charge via .+6018-395 7166.
Admin charges

There are not any further admin charges for the payment process, only besides the shipping charges are calculated automatically based on your cart items. The amount is payable upon checkout.
Shipping & Delivery

Shipping charges are RM10 for delivery to West and RM15 for east Malaysia. The shipping charges is charging based on per checkout and not the product quantity. Currently we are only delivering within Malaysia and Singapore boundary. For other country delivery, please do contact our customer service for further information.

The domestic delivery will take around 3 days working day to reach your doorstep. For your delivery status, you can check with our panel logistic company or contact us for the delivery status

No Restock / Replenishment

‘Unique’ and ‘Limited’ are our benchmark profile. No restock or replenishment for all the sold out products. Enjoy your shopping with ShowOff2gether.[/vc_column_text][/vc_column]

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